We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. We will pay for return shipping only in the event of a shipping error, or something being incorrect or defective with your order. If 30 days have passed since you purchased your item we cannot offer you a refund or exchange.
To start a return, you can contact us at firstname.lastname@example.org.
You can always contact us for any return question at email@example.com. You can also call us at (707) 634-4206.
If there is anything wrong with your order we'll be happy to replace it. As with any other return, just contact us at firstname.lastname@example.org and we'll provide further instructions.
You will be responsible for paying for your own shipping costs for returning your item unless the return is the result of our error or there was something wrong with the item you received. Shipping costs are non-refundable. If you receive a refund and paid for shipping initially, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.